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Services Terms and Conditions

Murphy Lighting Systems charges an hourly rate for bench repairs, service calls,  site with a 1-hour minimum charge and travel time.

After Hours:
An After Hours rate of 1.5 times the normal hourly rate will be applied to services rendered outside the hours of 9 a.m. –  5 p.m., Monday through Friday.

Emergency:
An emergency rate of 1.5 times the normal hourly rate will be applied to services rendered with less than 48 hours (normal business hours) prior notice.

Holiday:
A holiday rate of 2 times the normal hourly rate will be applied to services rendered on any holiday recognized by Murphy Lighting Systems.

Travel Time:
Travel time is based upon the total, round trip time from Murphy Lighting Systems to site.  This time is based upon Google Maps and is priced at the normal hourly Rate.  Emergency travel time is billed at a premium rate of 1.5 times.

 

Management may alter or waive the above rates at any time for special circumstances.

 

 

Warranty Repairs Terms and Conditions

Warranty repairs are provided by the Manufacturer and follow the Manufacturers’ Warranty Policy.
 
Murphy Lighting Systems is an authorized service center. Charges for travel, site time, and bench repair is the responsibility of the customer if not covered and authorized by the manufacturer.

Murphy Lighting Systems has a variety of equipment that is available for rental to keep your system functional. Rental is on availability and does not cover all equipment components.  Charges for rented equipment is the responsibility of the customer if not covered and authorized by the manufacturer.

For more information regarding Service Terms & Conditions, please contact our Service Coordinator at 800-511-8445 

Get in Touch

5113 Forsyth Commerce Rd 

Orlando, FL 32807

407-895-7475

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© 2025 by Murphy Lighting Systems

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